Website Handoff
It’s that time when I send you home from the hospital with your new website baby. Let’s help you feel capable and excited.
Please review the information below and schedule your Website Handoff Meeting for this week using THIS LINK.
Client: Tara
Business: Mahjong Hive
Project: Website Design + Setup
What I Heard in Your Intake Meeting
Your website needed to support three core parts of the Mahjong Hive experience:
• Classes
• Events
• Merchandise
You also emphasized that the experience should be simple and frustration-free for clients.
You said things like:
“I don’t want them having a tough time.”
“Make it easy.”
“We need a good foundation.”
So the website needed to make it extremely clear:
• what to sign up for
• when things are happening
• how to pay
• how to participate
How Your Business Operates
You shared that each person on your team has a specific role:
• One person manages the books
• One person manages decor + tablescapes
• One person handles teaching and social
• One person supports social media
Because of this structure, the website needed to support a system where each part of the business can function smoothly without confusion.
The Feeling of Mahjong Hive
You described Mahjong Hive as more than just a class.
It’s an experience.
You talked about the tables costing $400–$600, and the care you put into the tablescapes and environment.
You wanted the website to reflect that same feeling.
You described the brand as:
• Clean
• User-friendly
• Classy + cute
You also mentioned wanting to balance two things:
• Not overly feminine
• But still playful and welcoming
The Mahjong Hive Experience
You described the experience as something like:
• Tiles + tablescapes
• Etiquette
• A design-driven gathering
• A little tea-party-esque
• But also social — almost like a golf league
The website needed to reflect that sense of hospitality and community.
What Visitors Need to Do on the Website
Visitors should be able to easily:
• Book Mahjong classes
• Sign up for open play
• Purchase merchandise
You also wanted to be able to update the schedule easily as availability changes.
Primary Action
The main action on the site should always be clear:
BOOK NOW
Located in the top right corner of the site so visitors always know what to do next.
Website Delivery
Client: Tara
Business: Mahjong Hive
Project: Website Design + Setup
Your Original Vision
From the beginning, the goal was to create a website that reflects the Mahjong Hive experience:
• beautiful
• welcoming
• organized
• easy for clients to navigate
You also wanted a strong operational foundation so your team could manage bookings, events, and merchandise without frustration.
What We Built
Design
• A customized squarespace website
• Professional photography
• A color palette aligned with your brand
• Typography that fits the Mahjong aesthetic
• A design that balances classy + cute
• Thoughtful site architecture
• A visual tone that feels welcoming and hospitality-driven
Pages + Forms
Home
Contact
Book a Class
Shop
Newsletter
Blog / Resources
Functionality
The website now allows visitors to:
Book classes
• Mahjong 101
• Mahjong 102
• Open Play
Purchase merchandise
• Tote bags
• Sweatshirts
Options include:
• Shipping
• Local pickup
The schedule can be updated regularly as availability changes.
Additional systems installed
• Stripe + Squarespace Payments
• Newsletter template
• Acuity scheduling setup
• Custom domain email
• Online shop functionality
• Paylinks for easy checkout
Client Training
You now have:
• Access to the website backend
• 1:1 Training on bookings and scheduling
• 1:1 Training on payments and products (to be completed with Jolene this week)
And honestly, you’re already navigating the system at a very high level compared to most clients.
(But don’t tell them I said that.)
Bonus Creative Elements
Two bonus pieces are still in progress:
• A fun bee-themed animation
• A small logo refresh
These are creative extras rather than operational necessities, so they will be completed after final site approval.